Privacy Policy

Last updated: 13 July 2026

Kindred Journal Pty Ltd ("Kindred Journal", "we", "us") operates the website at expelmotioner.shop. This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information we collect

We may collect the following types of personal information:

  • Order information: name and phone number submitted through our order form when you request to purchase Hardero.
  • Contact form data: name, email address and message content submitted through our contact form.
  • Technical data: IP address, browser type, pages visited, time on site, referral source - collected automatically via cookies and analytics tools.
  • Cookie and advertising data: identifiers collected by Google Analytics and Google Ads when you consent to these services.

2. How we use your information

We use your personal information to:

  • Process and fulfil your product order (name and phone number passed to our fulfilment partner).
  • Respond to your enquiries and provide customer support.
  • Analyse website usage and improve our editorial content (analytics, with your consent).
  • Serve relevant advertising (Google Ads Remarketing, with your consent).
  • Comply with legal obligations.

3. Legal basis for processing

We process your personal information on the following grounds:

  • Contract: to fulfil your order or respond to your enquiry.
  • Consent: for analytics and advertising cookies (you may withdraw consent at any time via our cookie settings).
  • Legitimate interests: to maintain the security and functionality of our website.
  • Legal obligation: where required by Australian law.

4. Cookies and Google services

We use the following Google services, subject to your cookie consent:

  • Google Analytics (cookies: _ga, _gid, _ga_*) - measures website traffic and user behaviour in aggregate.
  • Google Ads / Remarketing (cookie: _gcl_au) - enables interest-based advertising and conversion measurement.
  • Google Consent Mode v2 - we implement Google Consent Mode v2. All advertising and analytics storage defaults to denied until you explicitly accept. On acceptance, consent is updated via gtag('consent', 'update').

You can manage or withdraw cookie consent at any time using the cookie settings link in the website footer.

5. Data sharing and disclosure

We share your personal information only in the following circumstances:

  • Fulfilment partner: your name and phone number are shared with our Australian fulfilment partner to process your order.
  • Google LLC: analytics and advertising data is processed by Google in accordance with Google's Privacy Policy. Google may process data in the United States. We rely on Standard Contractual Clauses for this international transfer.
  • Legal requirements: we may disclose information where required by Australian law or in response to a lawful request by public authorities.

We do not sell your personal information to third parties.

6. International data transfers

Some service providers (including Google) may process data outside Australia. Where this occurs, we take steps to ensure adequate protections are in place, including Standard Contractual Clauses or equivalent mechanisms.

7. Data retention

We retain order data for up to 7 years to comply with Australian tax and business record-keeping requirements. Analytics data is retained for 26 months. Contact form submissions are retained for 12 months unless a longer period is required to resolve an enquiry.

8. Your rights under Australian Privacy Law

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Complain about a breach of the Australian Privacy Principles.
  • Opt out of direct marketing communications.

To exercise these rights, contact us at info@expelmotioner.shop. We will respond within 30 days.

9. Complaints - OAIC

If you are not satisfied with our response to a privacy complaint, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au
  • Phone: 1300 363 992
  • Post: GPO Box 5218, Sydney NSW 2001

10. Security

This website uses HTTPS encryption. We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. However, no transmission over the internet is completely secure.

11. Changes to this policy

We may update this Privacy Policy from time to time. The date of the most recent revision is shown at the top of this page. Continued use of this website after changes constitutes acceptance of the revised policy.

12. Contact us

Privacy enquiries: info@expelmotioner.shop
Kindred Journal Pty Ltd, Level 4, 88 Market Street, Sydney NSW 2000, Australia.